Shipping and Delivery
At 1stShark, getting your order to you swiftly is one of our top priorities. We strive to ensure that your purchases arrive as soon as possible.
Shipping Overview
To understand when you’ll receive your items, consider this: the delivery timeframe is the sum of the order processing time plus shipping time. This process is divided into two key stages:
- Order Processing: We process orders according to Eastern Standard Time (GMT-05:00).
- Estimated Delivery: We calculate delivery times based on factors like your shipping address and our dispatch readiness.
Please note: Delivery times may slightly extend during high-demand periods or special promotions.
We partner with trusted carriers such as USPS, FedEx, and DHL. The estimated arrival date varies based on where you are and how quickly we can get your items out.
Shipping Details for Various Products
| Product Category | Processing Time | Shipping Time | Total Delivery Time |
|---|---|---|---|
| Custom Sneakers/Shoes/Boots | 3-5 days | 7-14 days | 10-19 Business Days |
| Slippers/Clogs | 3-5 days | 7-14 days | 10-19 Business Days |
| T-Shirts/Hoodies/Apparel | 3-5 days | 7-14 days | 10-19 Business Days |
Orders are handled on weekdays (Monday-Friday), excluding public holidays.
Shipping Fees
- Standard Delivery costs $4.95.
- Orders above $50 qualify for free shipping.
Order Tracking
It might take 5-7 business days for tracking updates to appear. If your tracking number remains inactive after 10 business days, please get in touch with us at [email protected].
How to Track Your Purchase?
For tracking details, please visit our Track Order page.
Possible Delays
Shipping timelines commence once the order has been dispatched, not when placed. Delays may occur due to inaccurate delivery information, customs clearance, or other unforeseen issues.
Missing Orders
If tracking indicates your order was delivered but you haven’t received it, please contact the shipping carrier directly. Should problems continue, contact us at [email protected] for further assistance.
Remember: It’s important to provide correct shipping and billing information. If you notice an error in your details, inform us promptly. Refunds are issued only if the product is returned to us.
We are dedicated to ensuring a smooth and enjoyable shopping experience for you at 1stShark.
